About Us

Jemca are committed to ensuring that our customers receive the best service and experience when you visit one of our retail centres. Whether you are searching for a new or used vehicle, or would like to book in for a service, Jemca Toyota Croydon takes pride in catering for our customers with all requirements. 

What our customers say

Overall Rating

4.7

Based on 103 reviews

Sales Rating

5.0

Based on 33 reviews

Services Rating

4.5

Based on 70 reviews

Read the reviews

Opening Hours

Sales
Mon - Fri:
0830 - 1900
Saturday:
0900 - 1700
Sunday:
1000 - 1600
Service
Mon - Fri:
07:30 - 18:00
Saturday:
08:00-13:00
Sunday:
CLOSED
Business
Mon - Fri:
08:00 - 19:00
Saturday:
Closed
Sunday:
Closed
Motability
Mon - Fri:
0830 - 1900
Saturday:
0900 - 1700
Sunday:
1000 - 1600
Parts
Mon - Fri:
0800-1800
Saturday:
0900-1200
Sunday:
CLOSED
Body Shop
Mon - Fri:
0800-1800
Saturday:
0900-1200
Sunday:
Closed

Meet the Team

Andreas Androu
General Manager
Andreas said he has been very privileged to be part of the Toyota Croydon business since 2001 and has always been a passionate believer in delivering Outstanding Customer Service, Integrity and Trust. He mentioned every member of his team shares the same values and are dedicated to providing service levels that exceed expectations. Andreas stated "Our high level of expertise and knowledge of Toyota vehicles in both car Sales and Aftersales (Service, Repair, Parts & Bodyshop) allows us to look after all our customer’s motoring needs. At Jemca Croydon, we strive to make it a place where people love to work, and a company people love to do business with. My Team and I look forward to welcoming you very soon."
Steve Archer
General Sales Manager
Steve has nearly 20 years’ of experience in the Motor Industry. He started out as a Salesman and progressed his way to becoming a Brand Manager. He then joined Jemca nearly 4 years ago and started as a Used Car Sales Manager before becoming the General Sales Manager. Steve mentioned that “Toyota for me epitomises a number of things such as technological advancements and being pioneers and the leading figure in Hybrid Technology. We also tend to have a car for everybody. Toyota treats you like a member of the family. With Jemca you feel stable and it’s nice to be part of a company that I believe is perceived as pioneering the way the Toyota product is sold.” Steve commented that the key values of customer service involve “understanding that the customers are our future. If we don’t look after our customers then the future is not a particularly bright one. So everything that we do should be much focused on the customer journey and delivering an excellent experience every time.”
Paul Sewell
Aftersales Manager
Paul began in the industry as a Technician. He was then a Parts Advisor. Paul has been with Jemca for 16 years. He has been a Service Advisor, a Supervisor and a Service Manager. Currently he is the After Sales Manager. Paul mentioned that “I have found Toyota to be a much more organised company to work for. They are more advanced than their competitors. Jemca are forward thinking, have the right attitude towards staff and they believe in looking after both their staff and customers.” For Paul customer service is based on trust, and “if you do not have trust, then the customers are not going to want to buy from you.”
Eric Clarke
Motability Specialist
With 22 years in the motor trade with many different brands I can honestly say that Jemca Toyota has given me the most pleasure. For me, it’s about the products, the colleagues I work with and the customers I have had the pleasure to deal with. My wide spread product knowledge and experience has helped me to appreciate what an outstanding product Toyota is. Working with Jemca Toyota gives me the confidence to work with integrity to deliver great customer service with honesty and a friendly attitude which is the key and always will be.
Contact Us

Latest Updates

The Royal Alexandra & Albert School Rugby Teams were learning new skills in Biarritz.

The Royal Alexandra & Albert School rugby teams were in Biarritz, France honing their skills. The forty-one boys who took part on the tour were immersed in rugby for the week, playing two match days per squad.

In the first of the match days, the team experienced some exciting French style rugby at Union Sportive Tyrosse, which was preceded by a taste of France with a traditional breakfast.

On the second match day, the group visited Union Sportive Mouguerre, an amazing rugby club with talented players, where the School’s team won 3 games and drew 1.

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News

Teddies for Loving Care

Our General Manager Andreas Androu recently handed over a cheque to The Teddies for Loving Care who were overwhelmed with the contribution given.

The association provides Teddy Bears to A&E units for Children in severe distress. after 12 years well over 1,000,000 teddies have now been distributed nationwide. 

It was mentioned that 'this will provide up to 600 teddies for a whole week to various hospitals in the Croydon and surrounding areas.

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News

50 Years of Hilux: The Hilux Story

Known for its ability to handle all kinds of tough terrain – including the North Pole, South Pole and the Dakar Rally – Hilux has been the go-to vehicle if you’re in the market for a powerful workhorse.

Its indestructible reputation has been built over seven generations of constant development and testing in the harshest of topographies. From navigating treacherous icy ridges to entering an active volcano – the boundaries of impossibility keep on being pushed. 

To understand the full legend though, we first need to delve back to where it all began…

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John Fisher School Annual Art Exhibition 2018

On the 17th May 2018 the students of John Fisher School will be holding their annual Art Exhibition at the Jemca Toyota Croydon Showroom. 

The Exhibition will be attended by The Mayor of Croydon and parents of the students for a private viewing on the 17th May 2018. 

The Exhibiton will be at the Showroom till the 20th May 2018 so don't miss out on seeing the artwork from the students. We look forward to seeing you there. 

 

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News

Fete on the Field - John Fisher School

On Sunday 6th May 2018 from 12pm to 7pm John Fisher School will be holding their Fete on the Field at John Fisher Playing Fields Plough Lane, Purley, CR8 3QJ.

The event will be packed with many events including:

  • Zorb Racecourse
  • Rides
  • Stalls
  • Silent disco
  • Food & drinks

There will also be a special All-Star Rugby match between Team Toyota & Team Lexus which will showcase the John Fishers Finest All-Stars.

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News

Toyota takes Green Fleet Manufacturer award at Fleet News Awards

Toyota has announced its win of the Green Fleet Manufacturer at the Fleet News Awards, which shows “commitment” to improve environmental performance.

Presented at a ceremony in London this week, Toyota has said the honour reflects the company’s “commitment to constant improvement in the environmental performance not just of its vehicles, but every aspect of its worldwide business”.

The judges said: “Toyota’s commitment to environmental issues has been frequently dismissed over the years but the company was brave and stuck to its guns. It was the right thing to do.

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News

How great is the Hilux?

Just ask a farmer, fencer, road gritter, builder, hunter…

If you want to know just how reliable, hard-wearing and capable a machine the Toyota Hilux is, you can’t do better than ask the people who drive them day-in, day-out. That’s what makes Hilux’s latest award, Professional Pick-Up and 4×4 magazine’s Working Pick-Up of the Year, all the more relevant and rewarding.

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News

Mirai helps Met Police clean up London

The Metropolitan Police Service is set to team up with the Toyota Mirai to help create the world’s largest fleet of zero-emission hydrogen fuel cell electric police vehicles.

The first of 11 cars have been delivered to the Met with support from the FCHJU* grants programme and are equipped to work as both marked and unmarked vehicles for overt and covert response, as well as general purpose use.

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News